Shopping Cart Instructions

Welcome to our on-line store! Our shopping cart ordering system is designed to be easy to use, but if you have never used a shopping cart before then you might like to read the following detailed instructions and tips. These instructions do not cover every possible scenario, but should be a useful reference for most situations.

If you want you can print this page so that you can refer to it as you are buying. Please be aware that our software is continually being improved, so some of the images on this page may be a little different to what you see when you place your order.

Good luck, and please feel welcome to ask us if you are not sure about something.

Important!  Prices are unavailable to unregistered users, you must create a user account with us and wait for approval before any products can be added to shopping cart or purchased. Once you have created an account, products will show "Approval Pending" in place of the Add to cart button. You will be notified by email when your Approval status changes to Approved, usually within 24 hours. This will be sent to the email address we have for your account.

1. Find the product, and add it to your 'Cart'

To buy a product, you first need to find it in our catalogue, and add it to your "shopping cart". You can find our products by clicking on the appropriate product categories menu on the left hand side of the page, or by searching.

When you have found the product you are looking for, click on it's name to see more detailed information, including images and dimensions.

If you need more than one, you can change the quantity in this screen screen - before you have clicked the "Add to Cart" button or change and update the quantity in the shopping cart...

If you "Continue Shopping" your browser will return to the main page. You can then browse for more products, or read other pages on this website - the contents of your cart will be 'saved' until you close the browser. (If you have "created an account", and are logged in, the contents of your cart will be remembered even after you have closed the browser window.)

If you are ready to make your purchase click the "Checkout" button.

2. The "Checkout" process - addresses, accounts and payment methods.

When you click the "Checkout" button you are presented with options for shipping method:

You will see a screen called "Step 1 of 3 - Delivery Information"

On this page you can change the delivery address of where you want the order shipped. Click the "change your address" button or go to My Account to add another address to your Address Book.

2.1 Continue Checkout

You will see a screen called "Step 2 of 3 - Payment Information"

This page is the Billing address to which we will send the invoice! It should be correct as this is the address you entered when your account was created.
Please tick the box to agree with our terms & conditions.
Select your payment method: Either PayPal to pay by Credit Card or Purchase Order. Only customers with an Invoice Credit Account can select this option, we will not proceed with an order until a purchase order is received.
Instructions or order comments can be typed in the box. You can add comments or specific instructions that you want us to read. .

Click the continue checkout button to proceed to the next screen - Order Confirmation (see below).

2.2 Order Confirmation

You will see a screen called "Step 3 of 3 - Order Confirmation"

Pay using PayPal's credit card payment facility.
If you choose the PayPal option, when you click "Confirm the order" the browser will be transferred to PayPal's secure payment facility. You may also see a Security Alert informing you that you are about to view pages over a secure (SSL) connection.

If you have a PayPal account then you can log-in here, otherwise just click the link as indicated in the above diagram.

PayPal no longer requires buyers to sign up for PayPal accounts before making payments. Once the payment is complete, you can decide whether or not to save the information and sign up to PayPal for future purchases.

If you click the link (for proceeding without creating a PayPal account) you will see a screen like this:

You will see that all the data that you previously entered in the earlier steps is remembered - delivery address and contact details are already filled in, so you dont have to re-type them.

Payment has now been made! You will be redirected from PayPal back to diamond-tooling.co.uk. A summary of your order will now be emailed to the email address that you provided and you can expect your order to be delivered within a 2-4 days.

Checkout Success!

If you have any further questions about the payment process, please contact us. Our friendly staff will be happy to provide assistance.